Your information

Privacy Policy

This policy explains how Corbett Kumaon Explorer collects, uses and protects information shared through this website, phone calls, email, WhatsApp and travel enquiries.

Last updated: 12 July 2026

Information we collect

We may collect your name, phone number, email address, pickup and drop locations, travel dates, group size, accommodation preferences, requested services and the content of your enquiry.

When required to arrange a confirmed service, we may also request traveller details or identification information needed by hotels, safari authorities, transport providers or pilgrimage registration systems. Please do not send sensitive documents until they are specifically required.

How we use your information

We use the information to respond to enquiries, prepare quotations, customise itineraries, coordinate taxis, accommodation, safari or yatra services, provide trip updates, maintain booking records and handle support.

We may use enquiry history to improve our services and website. We do not sell or rent your personal information.

WhatsApp, phone and email communication

By contacting us or submitting an enquiry, you authorise us to reply through the contact method you provide. Messages may include quotation details, availability updates, payment or booking information and service-related reminders.

You can ask us to stop non-essential promotional communication at any time. Essential messages concerning an active enquiry or booking may still be sent.

When information may be shared

We may share only the information reasonably necessary to fulfil your request with drivers, vehicle owners, hotels, guides, safari coordinators, activity operators and other travel suppliers involved in your itinerary.

Information may also be disclosed when required by law, an authorised government body, a booking authority, or to protect travellers, our business or others from fraud or harm.

Website analytics and cookies

The website may use essential browser storage, cookies or analytics tools to understand page usage, remember preferences and improve performance. Analytics information is generally aggregated and is not intended to identify you directly.

You can restrict cookies through your browser settings, although some website features may not work as expected.

Data retention and security

We retain enquiry and booking information only for as long as reasonably needed for service delivery, accounting, dispute handling, safety, legal obligations and legitimate business records.

We use reasonable safeguards, but no website, messaging platform or electronic transmission can be guaranteed completely secure. You are responsible for protecting access to your own phone, email and WhatsApp accounts.

Your choices and rights

You may ask us to provide, correct or delete personal information held by us, subject to records we must retain for completed transactions, legal duties or legitimate disputes. We may need to verify your identity before acting on a request.

Third-party services and children

Third-party hotels, payment services, messaging platforms, booking portals and operators follow their own privacy practices. We are not responsible for how an independent third party handles information you provide directly to it.

Our services are intended to be booked by adults. Information about a child should be shared only by a parent, guardian or authorised adult and only where needed for travel arrangements.

Policy updates and contact

We may update this policy when our services or legal requirements change. The latest version will appear on this page with its updated date.

For a privacy question or request, contact us at corbettkumaonexplorer@gmail.com or call +91 7818053308.